At Roshanipk.com, we aim to provide a simple and secure online shopping experience for all your solar needs. Please review our order and return policies below before placing an order.
🛒 How to Place an Order
You can place your order through:
- 📞 Call or WhatsApp: 0330-8088003
- 🌐 Website: https://roshanipk.com
Order Steps:
- Contact us to confirm product availability and price
- Choose your preferred payment method
- Share your delivery details
- Your order will be confirmed and prepared for shipping
💳 Payment Methods
We offer two secure payment options:
1. Bank Transfer (Advance Payment)
- You will receive our official bank account details after confirming your order.
- The order will be processed after payment is received.
- Recommended for quicker processing and secure delivery.
2. Cash on Delivery (COD)
- Available in selected cities and for specific products.
- You pay in cash when the product is delivered to your doorstep.
- Our team will confirm COD availability during order confirmation.
🚚 Delivery Information
- We deliver solar products across Pakistan via reliable courier services.
- Delivery time: 2–7 working days depending on your location.
- Delivery charges depend on the size of the product and your area.
- Tracking info is provided after dispatch (if available).
Note: For high-value or large equipment orders, advance payment may be required, even for COD-eligible areas.
🔄 Return & Replacement Policy
We accept returns or exchanges under the following conditions:
✅ Eligible for Return:
- Wrong product delivered
- Damaged item received (with proof at the time of delivery)
- Defective or non-working product (verified by our team)
❌ Not Eligible for Return:
- Product used, installed, or damaged after delivery
- Return request made after 3 days of receiving the item
- Custom orders or special installations
Conditions for return:
- Item must be unused and in original packaging
- Must include proof of purchase (invoice or receipt)
- Customer must report the issue within 3 days of delivery
💰 Refund Policy
If your return is approved, we offer the following options:
- Replacement of the same product
- Store credit for a future purchase
- Refund via bank transfer (processing time: 5–10 working days)
Refunds are issued only after the returned item has been received and inspected.
📞 Need Help?
If you have any questions regarding orders, payments, or returns, feel free to contact us at any time:
- 📱 Call or WhatsApp: 0330-8088003
- 🌐 Website: https://roshanipk.com
- ⏰ Support Hours: 24/7 (Online Only)
